Data Privacy Statement

1. Data protection at a glance

General information

The following explanatory notes summarize what happens to your personal data when you visit our website. The term “personal data” refers to all data that can be used to personally identify you. Detailed information on the subject of data protection is included in our data privacy statement below.

Data collection on our website

Who is responsible for data collection on our website?

The data processing on this website is carried out by our website operator. For the contact details of our website operator, please refer to the imprint of this website.

How do we collect your data?

One way in which we collect data is when you provide us with your data, perhaps when filling in a contact form, for example.
Other data is automatically collected by our IT systems when you visit our website. This data is mainly of a technical nature (e.g. Internet browser, operating system or time of the website visit). This data is collected automatically as soon as you access our website.

What do we use your data for?

Some of the data are collected in order to ensure that there are no problems with the provision of the website Other data can be used to analyze user behavior.

What rights do you have with regard to your data?

You have the right to receive information on the origin, recipients and purpose of your stored personal data free of charge any time. You also have the right to request the rectification, blocking or erasure of these data. Please use the address given in the imprint if you would like to contact us in this regard or if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the respective supervisory authority.

Analysis tools and tools supplied by third parties

Your surfing habits may be statistically evaluated when you visit our website, primarily through the use of cookies and analysis programs. The analysis of your surfing habits is generally anonymous, meaning we cannot trace the surfing patterns back to you. You may object to this analysis or prevent the analysis by not using certain tools. Details on this subject can be found in our data privacy statement.

You can object to this analysis. We will inform you of the possibilities of objection in this data privacy statement.

2. General notes and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data privacy statement.

Various personal data will be collected when you use this website. The term “personal data” refers to all data by which you can be personally identified. This data privacy statement explains which data we collect and why. It also explains how and for what purpose we collect data.

WPlease note that there can be security issues with the transmission of data over the Internet (e.g. when communicating by e-mail). It is not possible to protect the data from third-party access along the entire communication chain.

Note on the responsible body

The body responsible for the processing of data on this website is as follows:

Softec AG – Software und Systemberatung

Softec AG
Durmersheimer Str. 55
76185 Karlsruhe

Telefon +49/721/943610
Telefax +49/721/94361-20
E-Mail: info@softec.de

The responsible body is the natural or legal person who or which, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are strictly subject to your express consent. Once granted, consent may be revoked at any time. All you need to do is send us an informal e-mail. This will not affect the legality of the data processing operations already carried out prior to the revocation.

Right to lodge a complaint with the relevant supervisory authority

In cases where data privacy has been breached, the data subject has the right to lodge a complaint with the relevant supervisory authority. The competent supervisory authority for data protection issues is the State Commissioner for Data Protection of the federal state our company is based in. A list of data protection officers and their contact details can be found under the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to ask for data which we process automatically on the basis of your consent or in fulfillment of a contract to be sent to you or a third party in a commonly used and machine-readable format. Any requests for a direct transfer of the data to another controller will only be met where this is technically feasible.

SSL and/or TLS encryption

This site uses SSL and/or TLS encryption for security reasons and to protect the transmission of confidential information, such as the content of purchase orders or inquiries which you send to us as the website operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and the lock symbol in your browser toolbar.

When SSL or TLS encryption is activated, the data you send us cannot be read by third parties during transmission.

Information, blocking, erasure

You have a legal right to be informed, at any time and free of charge, about the personal data concerning you which are stored in our database as well as their sources, recipients and the purpose for which they are processed, and you have a right to the rectification, blocking or erasure of these data, where applicable. You can contact us about these and other issues in connection with the subject of personal data at any time using the address given in the imprint.

Objection to receiving unsolicited advertising material

DWe object to our contact details being used for sending us unsolicited advertising material. Our contact details have been disclosed for the legally necessary imprint on our website. The operators of these web pages expressly reserve the right to take legal action against those sending them unsolicited advertising material, such as spam e-mails.

3. Data Protection Officer

Data Protection Officer required by law

We have appointed a Data Protection Officer for our company.

4. Data collection on our website

Cookies

So-called cookies are used on some of the web pages. Cookies do not harm your computer and do not contain viruses. Cookies help to improve our website, making it more user-friendly, more effective and more secure. Cookies are small text files which are placed on your computer and saved by your browser.

The majority of cookies which we use are so-called “session cookies”. They are deleted automatically at the end of your visit. Other cookies will remain on your end device until you delete them. These cookies enable us to recognize your browser next time you visit our website.

You can set your browser so that you are informed about cookies and only allow cookies in individual cases, refuse cookies in certain cases or in general, and enable the automatic cookie deletion function on closing the browser. The functions of this website may be restricted if cookies are disabled.

Cookies which are required to carry out the electronic communication process or to provide certain functions which you want (e.g. shopping cart function) are stored on the basis of Art. 6 (1) f) GDPR. The website operator has a legitimate interest in the storage of cookies in order to optimize the provision of its services and deliver its services free of technical faults. If other cookies are stored (e.g. cookies used to analyze your surfing habits), these will be covered separately in this
data privacy statement.

Server log files

The website provider automatically collects and saves data in server log files which are sent to us automatically by your browser. The following data are sent:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of computer accessing the site
  • Time of server request
  • IP address

These data are not merged with data from other sources.

The basis for the processing of data is Art. 6 (1) b) GDPR which permits the processing of data for the performance of a contract or in order to take steps prior to entering into a contract.

Contact form

If you use the contact form to send us inquiries, your details from the inquiry form will be stored on our systems, including the contact data which you have provided, so that we can process the inquiry and answer any follow-up questions you may have. We will not pass these data on without your consent.

The data entered on the contact form are therefore processed solely on the basis of your consent (Art. 6 (1) a) GDPR). You may revoke this consent at any time. All you need to do is send us an informal e-mail. This will not affect the legality of the data processing operations already carried out prior to the revocation.

The data which you enter in the contact form will remain on our systems until you ask us to erase them or withdraw your consent to their storage or until the purpose for storing the data no longer applies (e.g. after your inquiry has been processed). Statutory requirements – especially mandatory retention periods – shall remain unaffected.

Registration on this website

You may register on our website to be able to use additional website functions. The data you enter will only be used to allow you to access the offer or service you registered for. Please enter the mandatory information requested during the registration process in full. Otherwise, we must reject your registration.

Should the scope of services available change significantly or technical changes become necessary, we will inform you accordingly using the e-mail address you provided during registration.

The data you entered during registration is only processed with your consent (Article 6 (1) a) GDPR). Once granted, you may revoke your consent at any time. All you need to do is send us an informal e-mail. This will not affect the legality of the data processing operations already carried out prior to the revocation.

We will continue to store the data collected during registration for as long as you remain registered on our website. When you are no longer registered, your data is deleted. Legal retention periods shall remain unaffected.

5. Analysis tools and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. Google Maps is operated by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Article 6 (1) f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both his website and his advertising.

IP anonymization

We have activated the IP anonymization function on this website. This means your IP address will be truncated by Google within member states of the European Union or other parties to the agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and Internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent the storage of cookies using a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set that prevents the collection of your data during any future visits to this website: Disabling Google Analytics.

More information on how Google Analytics processes user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Commissioned data processing

We have entered into an agreement with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics of Google Analytics

This website uses the function “demographic features” of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of the site visitors. The data is obtained from interest-based advertising by Google and from visitor data supplied by third-party service providers. This data cannot be allocated to a specific person. You can deactivate this function at any time via the ad settings in your Google Account or generally prohibit the collection of your data by Google Analytics as described under “Objection to data collection”.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

Within the framework of Google AdWords, we use so-called conversion tracking. When you click on an ad placed by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser places on the user’s computer. These cookies expire within 30 days and they are not used to identify individual users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we may recognize that the user clicked the ad and was directed to that page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that enables you to identify individual users. If you do not wish to participate in tracking, you can object to this option by simply deactivating the Google Conversion Tracking cookie in your Internet browser under User Settings. They will then not be included in the conversion tracking statistics.

So-called conversion cookies are stored on the basis of Article 6 (1) f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both his website and his advertising.

More information about Google AdWords and Google Conversion Tracking can be found in Google’s privacy policy: https://www.google.de/policies/privacy/.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, accept cookies on a case-by-case basis or generally exclude them and activate the automatic deletion of cookies when closing the browser. The functions of this website may be restricted if cookies are disabled.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider of this service is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”).

The aim of reCAPTCHA is to check whether the data input on our websites (e.g. in a contact form) is made by a person or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor on the basis of various characteristics. This analysis starts automatically as soon as the website visitor enters the website. reCAPTCHA evaluates various types of information (e.g. IP address, length of stay of the website visitor on the website or mouse movements made by the user) in order to analyze the visitor’s behavior. The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run automatically in the background. Website visitors will not be notified in the event an analysis is carried out.

Data processing is based on Article 6 (1) f) GDPR. The website operator has a legitimate interest in protecting his web offers from abusive automated spying and from SPAM.

For more information about Google reCAPTCHA and Google’s privacy policy, please see the links below: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

6. Plugins and tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about the pages you have visited.

If you are logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make the services offered on our website appealing. This constitutes a justified interest pursuant to Article 6 (1) f) GDPR.

For further information on how user data is processed, refer to the data privacy statement of YouTube at: https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google’s servers. This way, Google learns that our website has been accessed from your IP address. Google web fonts are used for the sake of a uniform, appealing display of our online offerings. This constitutes a justified interest pursuant to Article 6 (1) f) GDPR.

If your browser does not support web fonts, a standard font from your computer will be used.

Further information on Google web fonts can be found under https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

Google Maps

This website uses Google Maps via an API. Google Maps is operated by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

It is necessary to save your IP address in order to use the Google Maps functions. This information is generally sent to a Google server in the US and saved there. The provider of this site has no control over the transfer of these data.

Google Maps is used in the interests of presenting our online services in an attractive way and facilitating the location of the places mentioned on the website. This constitutes a justified interest pursuant to Article 6 (1) f) GDPR.

For further information on how user data is processed, refer to the data privacy statement of Google: https://www.google.de/intl/de/policies/privacy/.